Your first visit to our practice establishes a vital foundation for our relationship with you. During the first visit, we make obtain important background information - like your medical history - and give you time to get to know your doctor. Being well-prepared for your appointment will ensure that we have all of the needed information to provide you with the best possible care. It will also help relieve any unnecessary anxiety you may be feeling about your appointment.
Be sure to bring your medical aid details and identification with you, so that we can scan these documents into your electronic medical record.
Make sure that you know the exact time and date of your visit. Many doctors have multiple office locations, and it is in your best interest to make sure that you understand which office location you have the appointment at. It is best if you come to the appointment 15-20 minutes ahead of your scheduled time. This will let you enough time to fill out any necessary forms and to process your medical aid information. Once the paperwork is done ahead of time, you increase your likelihood of being seen at the exact time of the appointment.
If you needed to obtain a referral from your primary doctor, or even if your primary doctor wrote a short prescription with the name and number of the specialist, make sure to bring it with you to your appointment. This referral not only includes medical aid information, but it also usually includes instructions from your primary doctor to the specialist about what problems are to be looked at.